This past Tuesday, the Summit held an exclusive event for the National Breast Cancer Foundation. I love when we close the restaurant to the public and hold private functions because a) I get paid to do nothing (literally) and b) I get free things (my favorite)! This event was no exception. Again, I was in charge of transporting the guests from the bottom of the building all the way up to the 47th floor to the restaurant where the event was taking place. Elevator access to the restaurant had been deactivated to avoid unwanted customers from crashing the party. Thus I was given a key card that activated the elevator's ability to reach floor 47. If I didn't scan guests up, then everyone would be stranded on the ground floor unable to eat and drink themselves content while raising loads of money to fight breast cancer. This was an important role, no doubt, but one that became quite boring and dull once all the guests had successfully reached the summit (no pun intended. Who am I kidding? yes it was). However, it was pivotal that I remained on the ground floor in case any stragglers arrived late and needed to get to up to the event. Or, as was more often the case, if guests up on the 47th floor came down to go outside and have a smoke (I know this wasn't a National Lung Cancer Foundation event, but you would think people would be a bit self-conscious about smoking at an anti-cancer even, regardless of the type. Nope, I guess not.) and then needed to return upstairs.
Thus, from 6:00pm until 9:30pm I stood like a statue on the ground floor staring at the six elevators in front of me. And while the time crawled by slower than a snail, I didn't mind because I reminded myself that I was currently getting paid to do absolutely nothing while the rest of the Summit crew was working fervently to cater the 300 guests that were dining up top. My only company was the security guard at the front desk who wasn't big on making small chat, and so I stood and stared and stood and stared. And just when I thought I couldn't stand and stare anymore, I thought about the London Guards who stand motionless for hours on end without moving, yawning, smiling or practically breathing. If they can do it for their entire lives, I told myself, then I certainly can survive just standing here for a few measly hours. And so I continued to stand and stare until I was finally retrieved from my stand-and-stare elevator duties and brought up to the restaurant to resume my elevator escorting duties upstairs (someone had to help the guests get back down to the ground floor and, no surprises here, that someone was me).
When I arrived to the top floor, a group called Scarlett Belle was performing for the guests. Scarlett Belle (according to Wikipedia) is a an Australian pop and R&B duo, comprised of two gorgeous gals who have a decent set of pipes. I had never before seen or heard of them, but neither had some of the Australians surrounding me. Thus I concluded that they were only somewhat famous in Australia. Regardless, it was cool to see an Aussie group perform live. These gals looked good. They sounded good. But the actual songs that they sang, in my opinion, were not so good. Mostly they sang cover songs of popular US hits, like California Girls. For some reason I am doubtful that the National Breast Cancer Foundation event attendants, the majority of whom were over the age of 60, cared to listen to a Katie Perry cover song. But there is no doubt in my mind that they did not, I repeat, did NOT want to hear Freak Tonight blasting through the speakers live. Loud and clear, Scarlett Belle began to sing (or shout): "I wanna be a freak tonight. I can do you like that, that, that, that, that. Or I can do you like that, that, that, that, that. Let me hear you say oh, oh, oh....". Yes. And that is the condensed, PG version people. If I had been eating or drinking at the moment they began singing, I am positive my food would have ended up in the lap of the person sitting across from me. I couldn't believe it that they thought it was both tasteful and appropriate to sing about their freaky tendencies at a formal event. I later learned that this is their one single hit (and by hit I mean it made it in the Australia top 40 chart), so I understand why they felt obliged to sing it. And I'm glad no one advised them otherwise, because it made for an extremely uncomfortable and therefore highly amusing four minutes (although it felt much longer).
Don't think I have forgotten the part B of why I love hosting events- the freebies! One of the sponsors of the event was Estee Lauder and at the end of the night, once all the guests had departed and the restaurant had been restored to normal, each of the ladies working the event was given an Estee Lauder Sensuous perfume gift box. The gift self, worth $130, included perfume and body lotion. I never ever purchase these things because I think it is outrageous to pay that much for a tube of body lotion and smelly spray, but you know I was thrilled to receive one for free! And so now I will be smelling pretty in the land down under. Let's hear it for fighting breast cancer AND smelling good while doing it!
Part II: Pretty (Humiliating) In Pink
Yesterday, I had my first (and hopefully last) disaster moment at Summit. I was working lunch as the hostess. First, before I get to the I'm-going-to-get-fired moment (I did think those words) I would just like to say that there is a reason I am the hostess and not a waitress: because I have good social skills, but unreliable and unpredictable coordination skills. My family can attest to this. Laura (hi Laura!) will tell you, while laughing at my expense, how not one family meal goes by without a part of the meal ending up on my lap or clothing (I inherited this from my father. Hi Dad!) And my mom (hi Mom!) always said, "Sarah, you amaze me. How is it that you can tumble across a four inch beam but you can't manage to walk across the room without hurting yourself?" And it's true. I have great coordination with complicated tasks, but when it comes to the simple things, like bringing a fork to my mouth or walking one foot in front of the other, I manage to mess it up. The most stressful and challenging part of my mornings is when I have to transport my full cup of coffee from the kitchen downstairs to my bedroom on the third floor. If I can make it with half the cup still full and no coffee dripping down my arm then I did a good job. And this is why I am the hostess. I am confident in my ability to smile and communicate with guests, not in my ability to transport and serve their food and beverages in the manner expected at a fine-dining establishment.
Now back to yesterday. Tim, my manager, asked if I could help run drinks to tables because they didn't have a beverage runner (the person whose sole job it is to bring drinks from the bar to the tables) and the bar tenders were too swamped to do it themselves. And since I was just standing pretty not really doing anything Tim asked for my assistance. No problem. I delivered some beers and coffees successfully to the first few tables. Few. I wiped the sweat from my brow, relieved that was over, and returned to my hostess post.
Then Ryan, the barman, asked if I could bring two pink lemonades to these adorable little girls having lunch with their family of eight. Sure! My confidence was building after my previous, disaster-free beverage transports. And so I took the tray with the pink lemonades to deliver them. Side note: when I say pink lemonade, I mean PINK lemonade. Like borderline hot pink in color. These weren't some Minute Maid pink lemonades. I'm not sure what the barmen at the Summit Restaurant do to make pink lemonades, but they must add some form of coloring because they were the pinkest drink I have ever seen. Moving on. I approach the two girls (they were sitting side-by-side) and go to place the first pink lemonade when the next thing I know a sea of pink lemonade is rushing down the side of the young girl. Oh yes. You knew this was coming. But I hope you're face is still cringing to read the words, because I truly saw my life flash before my eyes. I don't know what happened. All I can assume is that my bosoms hit the second glass of pink lemonade that was still on the tray in my left hand while my right hand reached with the other glass to place it down. Regardless, their was a massive spill of hot pink lemonade all over this precious little girl. After standing in shock for a moment, accepting that yes this really just happened, I rushed to frantically clean up the mess, apologizing like a broken record to the little girl and her family. Thankfully two of the waiters came over to assist me in cleaning up my mess. And even more thankfully Robert, the waiter of the table I had just soaked, was not mad at me. "It's ok," he said. "Accidents happen. Everyone has done it before." But then I look and the little girl is hysterically crying in her father's arms. So I run over to console her and apologize like a mad woman to her. "I am SO sorry hunnie! Are you ok?" Most fortunately, her family was the nicest group of people and they were completely cool and understanding about it. They told me not to worry and were able to calm the girl down and resume their lunch with smiles and laughter and good cheer.
I, on the other hand, retrieved back to my hostess stand mortified. I apologized repeatedly to Robert and Ryan. I felt so humiliated and stupid. "This is why I am the hostess," I said. They just laughed and assured me it was ok and that they had both done it before. Of course, they didn't let me off the hook that easily. For the remainder of the afternoon and on into the evening, all the waiters made fun of me for my mess-up. Vinny (a waiter) thought it was hilarious that I made the little girl cry. "Oh my gosh, Sarah," he said in between breaths while laughing, "you made that little girl cry! I can't get over it. Spills happen all the time, but I have never seen anyone cry!" Then Patrick (a waiter) came over shaking his head. "Sarah, from now on I'm going to call you Pink Lady." And in the evening when I had to pour water for a customer, Vinny swooped by laughing and said, "Keep it in their glass and not on their lap." Talk about embarrassment. I guess we all need to feel completely and totally humiliated every once in a while. It is a good character builder. I just hope that a) I never spill on a customer again, b) I never make a little girl cry (how mean am I?!) and c) that tonight at work everyone has forgotten about my pink-lemonade mishap and the jokes and comments cease. Man, oh, man.